Simple AI that helps community organisations work smarter not harder!
We help reduce admin, ease staff pressure, and improve access to support by redesigning everyday workflows using human-centred AI.
Our story
Community organisations are under increasing pressure, rising demand, limited funding, and teams stretched thin by admin-heavy systems that were never built for frontline services.
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SmartEdge supports the transformation process of how community organisations work. We use simple, ethical AI to automate admin-heavy workflows such as referrals, bookings, follow-ups, and reporting to free up frontline time, reducing costs, and improving access to support.
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Built by people with over 20 years experience inside the voluntary sector, who understanding the life changing work that happens and the daily operating challenges they face.
Smart Edge is designed for non-tech teams struggling with real-world pressures. We don’t do shiny, new software, we help you transform how you work so you can spend less time on heavy admin and more time at what you do best, making peoples lives better through your services.
services
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SmartEdge provides practical, community-focused digital and AI support designed specifically for non-tech teams.
Our services help charities and community organisations reduce admin, ease staff pressure, and improve access to support — without overwhelming teams or compromising safeguarding.
Our offer is structured so organisations can start small, see results quickly, and scale safely as confidence and capacity grow.
Resources
This resource hub is here to make AI and digital change feel clear, safe, and practical for community organisations. You’ll find plain-English answers to common questions, honest myth-busting, real-world examples, and simple explanations of how
AI can reduce admin, ease staff pressure, and improve access to support. Everything here is designed to help you understand what’s possible, at your own pace with no jargon, no pressure, and no expectation that you already “know tech.”
LilyAnne’s Wellbeing
A real world case study
This case study shows how Smart Edge AI worked alongside LilyAnne’s Wellbeing to reduce admin pressure, respond faster to people in crisis, and increase frontline capacity without adding stress to staff.
It’s a practical example of how simple, ethical AI can transform how community organisations work, helping them support more people, more safely, when it matters most.
Want to Work With Us?
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If your organisation is stretched, overwhelmed by admin, or struggling to keep up with demand, Smart Edge AI would love to talk. Working with us always starts with a simple, no-pressure conversation about your challenges, your priorities, and what support would genuinely make a difference.
There’s no expectation to understand AI or have answers ready that’s our job. Get in touch to explore how working smarter could free up time, reduce pressure, and help your team focus on what matters most: supporting people in your community.
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Contact us:
👉 Book a conversation
👉 Email us smartedgecic@gmail.com
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Friendly. Confidential. No obligation.